Use the email address linked to the license key and try again.įor additional details, check Could not activate because the activation profile is incorrectĪctivation limit exceeded? Free up one of your activation seats following the same deactivation guide. If you get the error message "Could not activate because the activation profile is incorrect", it means that the license is already registered with a different email address. Launch the latest version of Capture One, or the version you wish to activate, and activate it with your current key: How to activate Capture One More in-depth information can be found here: Deactivating Capture One You can do this by going to Capture One > License (Mac) or Help > License (Win) – if you are on a trial, then you will need to do this before activating a paid version of Capture One, as all run modes are contained in the same installer. Make sure you deactivate your current or old version. Note: If you purchased the software from a reseller or third party, reach out to them to help you recover the key. If you made a purchase in our official e-store, you can find your key in the confirmation email or by logging in to your account and going to Order history.įor more detailed instructions, please check this article: How can I find Capture One license key? If you are looking for a step-by-step guide, please see How do I install Capture One? Log in to your account on the Capture One website using your credentials and go to Download Capture One section. How do I activate the new version of Capture One?
Where can I find my Capture One license key? This article contains the following sections:
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